Last Updated: 2025-12-03
This Privacy Policy describes the terms under which we collect, use, share, and protect the personal data of users of the website https://olxclaim.ai/ (the "Website"). We comply with GDPR (EU 2016/679) and Portuguese Law No. 58/2019.
1. Data Controller
OLX Global B.V., Gustav Mahlerplein 5, Symphony Offices, 1082 MS Amsterdam, Netherlands, is the main controller. Local controller: OLX Portugal, S.A., Praça Duque de Saldanha, nº 1, piso 6, 1050-094 Lisbon, Portugal.
2. Personal Data We Collect
• Identification & Contact Data: Full name, email, phone, social media handles (if voluntarily provided).
• Communication Data: Messages sent through the contact form.
3. How We Collect Your Data
Directly through the contact form submitted by users.
4. Purposes and Legal Basis
• Responding to info requests – Pre-contractual execution.
• Event registration – Pre-contractual execution.
• Event communications – Legitimate interest.
5. Sharing of Personal Data
• Service Providers: Website maintenance, hosting, email communications.
• Authorities: As legally required.
6. International Data Transfers
Transfers outside EEA use:
• Adequate protection jurisdictions.
• EU Standard Contractual Clauses.
• Other lawful mechanisms with consent if needed.
7. Data Retention
• Contact form: Until follow-up or 2 years if no contract.
• Event communications: Until consent withdrawn.
8. Data Security
• Encryption & security measures.
• Access control.
• Internal policies & staff training.
• Periodic security review.
9. Your Rights
Request access, rectification, erasure, restriction, objection, portability via
dpo@olx.com. Complaints to Portuguese Supervisory Authority.
10. Links to Third-Party Websites
We are not responsible for third-party websites. Review their privacy policies before sharing data.
11. Changes to this Privacy Policy
Updates will be published on the Website with the effective date.